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Last week I shared how a simple postcard used by
a real estate agent had great referral potential for members
of this newsletter...as well as where it could be improved
to get more response.
This week I promised to talk about the recycling calendar I
came across, and how it could be incorporated into your
business.
(This is the secret of a lot of successful businesses...
finding strategies and tools OUTSIDE their industry they can
use in their own industry. Don't be restrict by only what's
going on in your industry...innovations come from what from
your competition isn't taking advantage of that you can!)
The Problem with Most Referral Tools
However, the problem with most referral generating tools
is:
a) no one uses them! and
b) they end up wasting too much time for too little results
Most people leave referrals to "please tell others about us"
...which means things happen on THEIR schedule...not yours.
If you're sitting around waiting for the phone
to ring you don't have a referral system, you have word of
mouth -- the phone rings when THEY decide to call.
If, on the other hand, you can set things in motion that
means the phone rings when you expect it (and, similarly,
you can make the phone STOP ringing when you don't need it
anymore)...congratulations -- you have a referral system!
One Way to Solve Both Problems
My parent's new recycling calendar caught my eye over the
holidays. (Yes...I'm great fun a parties!)
It was from the city recycling department and, rather than
my recycling 'calendar' this was an actually calendar that
you can mark your appointments on, etc.
BUT...that wasn't the amazing thing. Instead of having a
pretty picture of a meadow, or river, or something for
every month, the top portion of the calendar had some great
recycling tips and information that you'd really want to
know for each month.
And That Wasn't All!
It also had ads for different businesses along a
quarter of the page AND even within the calendar it had
special dates marked with links to other businesses.
For example, the month before taxes were due, the day on the
calendar said "taxes due in one month...call ABC Accountants
at 555-5555 for your biggest rebate yet!"
How to Make this Work For You...and Not Cost a Penny...
I don't know how the city department was making
use of this idea, but can you see the potential for your
business?
Yes, putting together a calendar would cost some money, and
time...but here's how you can do it for free (and make a lot
of sales from it).
First...just having something in front of leads / clients
face EVERY DAY, every month, for the entire year is valuable
beyond belief (tell me your free pen with the company name
does that?).
Imagine your leads and clients not only looking at, and
using, your calendar every day, but it's also full of great,
timely information about their house. Every time they look
at that calendar they'll think, "man, what a great company
these guys are to be so helpful." Think they'll be more
apt to refer you...or use you again in the future?
But here's how to get all these benefits for free. Remember
those ads on the side of the calendar as well as in calendar
itself? That's who's going to pay for YOUR referral system.
Imagine...could you get a plumber, a electrician, a landscaper,
a roofer, a tree trimmer, and a whole pile of other, non-
competing, home-improvement businesses to buy some ad space
or contribute some helpful information?
Think that'd be enough to subsidize, or even cover the cost
of a calendar, especially when they can use the same for
their clients and leads (and, therefore, advertise your
company to their network for free!)?
And the Great Part of This? You Control Everything
Not only do you control who gets involved
(and, therefore, control the quality of the companies
involved), you control your costs (if there are any) for
your company.
Only want to send it to clients? Great. Just want to
send it to your "A" leads? OK.
However, you can take it further. What if you offer it
to your clients friends and family? Referral tools right?
Think a calendar someone uses everyday will create more
referrals and leads than just asking "to pass our name
around"?
This thing can be as big, or as small, as you want it.
Sure, it may not be for everyone...but joint ventures are a
great idea for everyone, and this is one way to make use of
those relationships.
Keep your eyes out for strategies and tools
other businesses are using, both within and outside your
industry, and figure out how you can make them work for
you.
Here's to your profitable results!
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