I'm always keeping
my eye out for different methods builders and renovators use
(or could use) to increase their profits and reduce the time
involved in running their business.
As it happened, two ideas ended up hanging on my parents'
fridge...waiting for me to discover them when we visited over
the holidays.
What I saw was a postcard from a family friend...and the local
recycling calendar.
First...the postcard. This wasn't any postcard, it was
a postcard from our friends' real estate agent announcing their
their recent move.
To see a copy of it simply go to:
http://www.SuccessfulHomeBuilders.com/postcard.jpg
This agent is using his client's 'network' (friends, family, etc.)
to market his services for next-to-nothing. (And, yes, that photo
is an actual photo of the house -- what do people want more than
others to see their new home!)
Unfortuantely, the agent DROPS THE BALL and misses a crucial step
that'll make this postcard almost ineffective! More about that in
a sec...but here's how a builder or renovator can make use of this
strategy.
Imagine sending a picture of your client's new home, or new reno,
to all their friends and family as a goodwill gesture -- effectively,
and cheaply, marketing your business!
Too expensive you say? Well, no one said you can't limit the numbers
(10? 15? 30?) or the geography (say, to your market). But, how much
do a handful of postcards cost? I know my local office supply store
sells 60 for around $20. Add in cost of printing, psotage, etc. I'm
sure it wouldn't top $100. And that's for D-I-Y...I'm sure it would
be about the same, and less hassle.
So here's the kicker, think you could add $100 or
so onto the cost of your home or reno to cover the costs?
All of a sudden you're marketing your business to every single person
your client knows for about $1.50 per contact. Try those numbers
with your local newspaper.
Remember I said the agent dropped the ball?
Actually they missed two steps:
1) ASK the recipient to do something; and
2) USE your client's network's network (more on that mouthful in a second...).
Notice the back side of the postcard. It's essentially a business
card for the agent. That's it. This card will sit on someone's
fridge (like my parents) then eventually be thrown away.
IF the agent's lucky, people interested in moving soon will call
her. But what about people that are going to move six months, one
year or five years from now? (Or, in your case, build or renovate?)
The agent didn't include a great, low-risk reason to contact her so
she could continue to contact. What about a free moving guide? Or
the "Top 7 Questions" to ask an agent before hiring them?
This agent will only get a handful of calls (if that) before this
card goes in the garbage. However, if she had only taken one more
step and added a reason to contact her, she could be building her
lead database for now, and future, moves.
Also, this agent isn't considering (or, at least, not making use
of) the fact her client's friends and family also have friends and
family.
If this agent's information only makes it as far as handful of
people her client knows, that's too bad. Let's say her client sends
this card to 50 friends and family members. That means, those 50
friends and family members probably know 50 OTHER people. That's a
reach of 250 PEOPLE!
So, for the cost of sending a postcard to 50 people, she could
actually be reaching 250 people (and, in fact, more!). How many of
those people may be considering moving, or know someone that's
considering a move? (Or, again, in your case, how many of your
clients know someone interested in building or renovating? How many
of THOSE people may know someone interested in building or renovating?
How many of THOSE people...get the idea?)
By simply placing "If you, or anyone you know, is considering a
move in the next XXX months, have them contact me for my free guide."
(or whatever tool she chooses to use) this agent could start
capturing now and future business for the cost of $1.50 a postcard.
(And so can you!)
Next time I'll tell you how a recycling
calendar can get you more referrals (not "word of mouth") all year
long...without COSTING YOU A PENNY!